Trish Wyatt

07/28/2026

5.00

Carlos was very helpful to get me a good deal on a car even though my credit was bad he still got me approved over all a great family owned local dealership

Jacob Silva

07/28/2026

5.00

I had an outstanding experience with Used Car Factory LLC from start to finish. The staff was professional, honest, and never made me feel pressured into buying anything. They took the time to answer all of my questions, explained everything clearly, and made sure I was comfortable with my purchase. The vehicle was exactly as described, fairly priced, and the entire process was quick and hassle-free. It's hard to find a dealership that genuinely cares about its customers, but this team definitely does. If you're looking for a reliable used vehicle and excellent customer service, I highly recommend checking them out. I'll definitely be coming back for future purchases and recommending them to friends and family.

Cambreia Davis

07/07/2026

5.00

Carlos is very professional, efficient and honest. He explained the process and it was very smooth. I didn’t feel like I was doing business with someone I didn’t know, I felt like I was doing business with a friend.

Dusty Price

07/01/2026

5.00

Highly recommend. Great family owned and veteran owned business. Carlos was very honest and great to deal with!

Luvly Lady

05/02/2026

5.00

Tiffany Thomas

04/14/2026

5.00

Got a good deal on a 2017 Honda Accord. The salesman was a great guy very helpful. Thank you guys so much for what you did. This place is a must visit.

Alex Suarez

04/09/2026

5.00

Carlos is a good guy, an honest guy, he will work with you, has a good warranty, good cars at a fair price.

Elvena Frett

03/31/2026

5.00

I really didn't set out to buy a Honda Accord, though I previously owned a 2013 EX-L. But I know that they are very reliable cars and have great resale value.I simply went online and Google my price range. Then, I set up appointments on Thursday, 3/26 with about five different dealers, including Used Car Factory. This was my third stop; I also had two other vehicles there to look at. But, I test drove the 2016 Honda Accord EX Coupe CVT—no other was necessary!Buying was simple as Carlos, who is knowledgeable and easygoing, also gave me a 30-day Warranty on the engine and transmission. He also met my out-the-door price, gave me the CarFax, and fixed the 2 issues before I took possession! This was my BEST car buying experience, ever!

Orane Loiseau

03/10/2026

5.00

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..

Smurf Fryar

01/17/2026

5.00

I want to say Carlos is one of the fairest and most honest individuals I’ve ever met purchasing a vehicle. I told him the car I wanted and he immediately told what minor issues the car had and also the great things about the car. I would buy a car from him any day and I recommend that you not walk, but run to Used Car Factory. Thanks for my 2017 Infiniti Q70. Carlos is also a veteran helping veterans like myself.