Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.
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Sierra “Cee” Gray
07/21/2025
5.00
I waited to make this review after purchasing a 2019 BMW X3 from Carlos. I purchased my SUV back in April so it has been roughly 3 months. I wanted to make sure the great service I received when I walked in the door the first time was genuine and consistent and that the car was a quality car. I can verify that Carlos and his team all deserve 10 stars. He was easy to communicate with, very affordable, and just an all around great guy! He stood true to his word on everything since day one with price, plate, warranty, everything! I have never had an easier and comfortable car buying experience before coming here. If you are interested in a good quality used vehicle and don’t want to hassle with all the extra fees and pressure from the big guys don’t hesitate to give the Used Car Factory a chance. Thank you again Carlos! I am a lifetime customer.
Ashley Cloutier-Flanagan
06/20/2025
5.00
I have been searching for several months, between Facebook marketplace and dealers. My boyfriend discovered Used Car Factory LLC, and I am grateful he did. We worked with Carlos, and he was friendly and helpful and made the process go much more smoothly than I expected.I now have a car I am not afraid to drive. And it was within my budget.It's definitely worth a visit if you're looking for a used car.
Khalia Carter
06/16/2025
5.00
Carlos was very professional and amazing from the beginning! He did everything with a genuine smile and attitude and made sure I was satisfied with everything from the beginning. Thank you again Carlos for your help!
OFFICIALJAEGATS
06/14/2025
5.00
Very helpful and worked with me and my mom love this guy Carlos
Sierra Conger
05/08/2025
5.00
Highly recommend this place if you’re looking for a used car. Carlos was super kind and helpful with everything!
Shaniyah Thomas
04/11/2025
5.00
Carlos was very nice and professional. Me and my family came here and purchased my younger brother a Ford Fusion. The price on the vehicle was very affordable. Thank you Carlos! I’ll always recommend the Used Car Factory LLC..
Cc DaSavage
03/07/2025
5.00
I am beyond grateful for Mr Carlos and his wife. I love my car so much they are respectful fast and are willing to help out the best way they can. I highly recommend them and they are very honest 🙌🏼 thank youuuuu
Medina FamilyRD
02/07/2025
5.00
🤗 Carlos thank you 🤗
Morena Medina
02/07/2025
5.00
Carlos: Trust in the Lord with all your heart & lean not on your own understanding; in all your ways submit to him, & he will make your paths straight. Putting your trust in God is the way forward. Set aside your anxieties & doubts and turn it all over to the Lord. I wrote this because you seen who we are & understood us. You helps us & im greatful And the man above sees a great heart in you. I seen over 10 cars online but something drove me to your company dont know why but im sure its great things 😊😊
Sha'Collbi Robinson
02/06/2025
5.00
Carlos was super nice. Every concern we had with the car he had It taken care of the very next day. The overall experience was amazing.
